Work will not commence until a Contract or Agreement is signed.
Contracts are always re-negotiable, as your business needs change.
Rates and Terms are subject to change.
The professional hourly fee is determined in the contract.
Hourly rates have a 1-hour minimum and are billed in 1-minute increments thereafter.
Emergency (after hours, weekends, holidays) or rush jobs will command an additional charge of 20% of the total invoice amount.
Billable expenses include supplies and postage for bulk mailings, courier services, excessive long distance charges, etc.
Billable expenses are billed in a separate invoice.
Invoices will be emailed in a pdf format.
Invoice payment is due upon receipt and within 30 days.
After that deadline a reminder will be sent out and a late fee of 5% will be charged per month.
Payments can be made via direct Bank Transfer or via Credit Card (PayPal).
Retainer clients will be billed by invoice monthly, due in advance of the month of service.
If work exceeds allotted hours for Retainers, the standard hourly rate will apply.
Unused Retainer hours will be rolled over to the next month.
Retainers are non-refundable.