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5 Surprising Places To Get New Clients

Does marketing really have to be such a struggle? Not according to my friend & colleague Samantha Hartley. She says that the most important thing is to share your marketing message – a clear communication of your benefits, across all your brand touchpoints. Doing that will get you clients in the most surprising places…

5 Surprising Places to Get New Clients

“Word-of-mouth brings in the most people.” That’s what my client Katie, who owns a dog training and daycare business, told me during our first meeting. She continued: “We’ve hardly done any marketing at all. You’d be amazed at how many see the sign on my car and come by!”

Actually, I wasn’t amazed.

Katie does a lot of marketing without realizing it.

Most people don’t realize that your marketing message – a clear communication of your benefits – can and should be working for you to get you clients across all your brand touchpoints.

What are brand touchpoints?

Let me give you a hint. Here are two of them we just saw:

  • A carefully worded sign on the car, and
  • The words people use when they gush about your service to their friends 🙂

Brand touchpoints are all the places your potential clients see your message. Many business owners, entrepreneurs & coaches miss out on opportunities to let their message get them clients because:

  1.       They are unclear about what to say or write, and
  2.       They don’t put it in all the places potential clients could see it.

Three things make your marketing message irresistible to your Perfect Clients

Your marketing message – sometimes called an elevator pitch or self-introduction – should contain

  • a description of your ideal client,
  • the problems they’re dealing with and
  • the results you get for them.

When crafted with specificity and compelling language, it can get attention in seconds.

You already know your self-intro or “elevator pitch” can be used during networking (read this post about 6 Key Factors for Successful Networking). But is it getting clients for you in these places, too?

5 Surprising Places to Get New Clients

  1. Referrals.
    While a sign on your car might not be the best way to attract clients to your coaching business, my client Katie’s other source of clients, word-of-mouth or referrals, is a big one for coaches & entrepreneurs as well. Read this post with 7 tips to get more referrals.To get referrals, you not only have to ask for them. You also must share your message – a version of the same one I described above, that “self-intro.” Tell those who could send you referrals exactly who would be a good fit for you by naming the benefits those referred by them will receive.
  1. Your voicemail.
    Instead of the boring “leave me a message” voicemail, record your self-intro. I’ve had a number of callers remark, “Oh, I was calling to tell you your order is ready, but I think I need to talk to you about getting your help with my business!”
  1. Email signature.
    How many emails do you send and reply to every day? Instead of an inspiring quote or links to your every online location, share your concise, clear message about whom you help, their challenges and the results you get them. Link to your freebie sign-up, strategy session application or other desired next step for them.
  1. Social Media.
    The interesting trap in social media is that people share so much content that they forget the simplest thing: to answer your followers’ main question, what do you do – and for whom?
    I once tried to get this information from someone I wanted to hire because her Facebook posts intrigued me; but alas, I could not find out what exactly she did and if she could help me.Contrast that with my client Shayla. She made one small change to her LinkedIn profile after working on her message with me, and voila! The very next day she was contacted by someone who became her client.
  2. Your proposals, agreements and contracts.
    When bidding on a project or making an agreement with a potential client, it’s critical to remind them of the value they’re investing in. If you think of proposals as dull legal documents, you may not see many of them approved. Decision time is the best time to remind a client that their big challenge is the center of your skill set.

Interview with Samantha Hartley on The Savvy Biz BlogSamantha Hartley of Enlightened Marketing works with socially-responsible experts and entrepreneurs who are fed up with lack of clients, too many rotten apples or peaks and valleys in their revenues.

She helps them create Jaw-dropping, Client-getting Messages™, and offers effective marketing techniques that align with their values. As a result, Samantha’s clients routinely fill their practices with perfect clients, including some 6- and 7-figure contracts. They also raise prices 30-800% and, of course, start to enjoy their businesses more.

Before starting her business, Samantha worked in international marketing for The Coca-Cola Company in Russia and Atlanta headquarters. She lives on Martha’s Vineyard with her husband and three furry children.


Sarah Santacroce

12 years of running an Online LinkedIn Consulting business inspired a yearning in Sarah to create a global movement that encourages people to bring more empathy and kindness to business & marketing. She called it The Gentle Business Revolution™. Besides a podcast with the same name Sarah is currently working on a book to inspire heart-centered entrepreneurs to question their assumptions when it comes to marketing & give them permission to market their business their way! When she’s not working, she loves adventure & traveling, yoga & nature walks or hanging out with her family. In addition, Sarah is known for helping helping conscious entrepreneurs market their business authentically & anxiety-free, sell their services & make a difference. She’s also the founder of The Gentle Business Revolution movement and host of the podcast with the same name. When she’s not working, she loves adventure & traveling, yoga & nature walks or hanging out with her family.


  1. Martin Lindeskog on July 21, 2015 at 1:50 pm

    How about getting new clients by wearing a t-shirt with an intriguing text? 😉

    • Sarah Santacroce on July 21, 2015 at 1:54 pm

      I’ve actually had a t-shirt made for my business 5 years ago, but the only times I dared to wear it was at the gym 🙂 Maybe I should try again ! Thanks Martin !

  2. Karrie Ross Book Designer on July 22, 2015 at 10:45 pm

    Couple others that might take more time
    1. contact local SBA and ask to give a talk
    2. depending on what you do, get a magnetic sign for your car
    3. set up a google account and fill in the profile directory page, make it location specific and link to your website
    4. if there are group pages, directories out there in your field, see about becoming part of them, creating a profile page and always put your url on them starting with the part many offer a profile page as long as it’s in their niche.

    have fun,
    plan to put an hour or more in everyday
    write a book

    Have fun
    Karrie Ross
    Self Publishing Consulting

    • Sarah Santacroce on July 23, 2015 at 8:12 am

      great ideas, Karrie. thanks so much for sharing them with my readers !!

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